Help Center
Find answers to common questions about using Homeschool Moment. Can't find what you need? Email [email protected].
How do I capture a learning moment?
Capture a moment in seconds by tapping the camera button on your Timeline.
Getting StartedHow do I add my children to the app?
Add each child once from the Children tab so you can assign moments to them.
Getting StartedHow do I assign a moment to a child?
Tap the child badges on a moment to control which kids it's linked to.
TimelineHow is my timeline organized?
Moments are grouped by date with the most recent activity at the top.
TimelineCan I edit a moment after capturing it?
Yes — open any moment to change its description, tags, children, or delete it.
TimelineWhat are the subject tags?
Subject tags categorize each moment by educational area, like Science or Art.
AI FeaturesHow does the AI description work?
AI analyzes each photo and writes an educational description automatically.
AI FeaturesCan I edit the AI-generated description?
Yes — treat the AI description as a starting point you can rewrite freely.
PhotosSome of my photos are missing or blank. Can I get them back?
Usually yes — run Restore Missing Photos on the phone that took the photo.
PhotosWhich phone do I need to use to restore a photo?
The phone that originally captured the moment — only it still has the image file.
PhotosWhere is 'Restore Missing Photos'?
Open Settings from your Profile to find the Restore Missing Photos screen.
PhotosI ran the restore and photos are still missing.
Check whether the remaining photos were captured on a different household phone first.
PhotosI restored what I could and a few are still blank.
A small number of photos may be unrecoverable, but the rest of the record stays intact.
PhotosHow do I stop this happening again?
Keep the app updated and capture moments with a connection when you can.
Household & SharingWhat is a household?
A household lets multiple caregivers share the same children and moments.
Household & SharingHow do I add a household member? (Inviting someone to your household)
Generate an invite code from Profile and share it with the person you're adding.
Categories & ImportHow do I manage custom categories or tags?
Add your own subject categories from Profile > Manage Categories to fit your curriculum.
Categories & ImportHow do I bulk import photos?
Import up to 50 photos at once and let the AI caption and tag each one automatically.
ExportingHow do I create a PDF report?
Generate a shareable PDF of your moments for any date range in a few taps.
ExportingWhat's included in the PDF export?
Photos, descriptions, subject tags, dates, and assigned children for the period.
Streaks & AchievementsWhat are streaks?
Streaks track consecutive days of captured moments to encourage daily documentation.
Streaks & AchievementsHow do achievements work?
Unlock milestones for capturing moments, maintaining streaks, and adding children.
Referrals & GiveawaysHow does the referral program work?
Share your code, earn $10 for every friend who becomes a Pro subscriber.
Referrals & GiveawaysWhat is the giveaway and how do I enter?
Register once, then earn up to 7 entries by capturing moments, referring friends, and leaving a review.
Account & SubscriptionHow do I sign in?
Sign in with Apple (iOS) or Google — there is no separate email/password login.
Account & SubscriptionWhat's included in the free plan?
The free plan includes 5 moment captures so you can try every feature before subscribing.
Account & SubscriptionWhat does the subscription include?
Subscribers get unlimited captures plus every feature, from $12/month or $99/year.
Account & SubscriptionHow do I manage my subscription?
Go to Profile > Manage Subscription to view, change, or cancel your plan.
Account & SubscriptionWhat's in Profile & account settings?
Your Profile tab is the hub for subscription, household, categories, backup, and account controls.