Which phone do I need to use to restore a photo?
The phone that originally captured the moment — only it still has the image file.
The phone that originally captured the moment — only it still has the image file.
The one that captured the moment. Each moment shows the name of the person who added it. Only that person's phone still has the image file, so only their app can upload it.
This is why every adult in your household should run "Restore Missing Photos" on their own phone. The Restore screen tells you when the remaining photos are on someone else's device, so you know it is their turn rather than something being broken.
Once a photo uploads, it appears for everyone in your household on every device, and it is included in your backups and exports from then on.
Resources & next steps
Frequently asked questions
Which phone do I need to use to restore a photo?
The one that captured the moment. Each moment shows the name of the person who added it. Only that person's phone still has the image file, so only their app can upload it.
This is why every adult in your household should run "Restore Missing Photos" on their own phone. The Restore screen tells you when the remaining photos are on someone else's device, so you know it is their turn rather than something being broken.
Once a photo uploads, it appears for everyone in your household on every device, and it is included in your backups and exports from then on.
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