I restored what I could and a few are still blank.
A small number of photos may be unrecoverable, but the rest of the record stays intact.
A small number of photos may be unrecoverable, but the rest of the record stays intact.
A small number cannot be recovered. If the photo was never copied into the app's own storage, or the phone that took it has since been wiped or replaced, the image no longer exists anywhere.
Those moments keep their description, date, children, and subject tags, so the record of what your child learned is intact even though the picture is gone. You can add a new photo to any of them by opening the moment and tapping Edit.
Resources & next steps
Frequently asked questions
I restored what I could and a few are still blank.
A small number cannot be recovered. If the photo was never copied into the app's own storage, or the phone that took it has since been wiped or replaced, the image no longer exists anywhere.
Those moments keep their description, date, children, and subject tags, so the record of what your child learned is intact even though the picture is gone. You can add a new photo to any of them by opening the moment and tapping Edit.
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