How do I stop this happening again?
Keep the app updated and capture moments with a connection when you can.
Keep the app updated and capture moments with a connection when you can.
Keep the app updated, and capture moments while you have a connection when you can. If an upload does not go through, the app tells you right away that the photo is saved on your device only, and it retries automatically the next time you open the app with a connection.
The cause of most older blank photos has been fixed, so new captures should not go missing the way they used to.
Resources & next steps
Frequently asked questions
How do I stop this happening again?
Keep the app updated, and capture moments while you have a connection when you can. If an upload does not go through, the app tells you right away that the photo is saved on your device only, and it retries automatically the next time you open the app with a connection.
The cause of most older blank photos has been fixed, so new captures should not go missing the way they used to.
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